Shipping

Within Australia

Regular Shipping

Orders $40 and under

Orders over $40

Orders over $150

$9.90

$12.20

Free Shipping

Express Shipping

Orders $40 and under

Orders over $40

Orders over $150

$11.90

$15.60

$15.60

Wholesale Shipping

Orders under $900

Orders $900 and over

$28.00

Free Shipping

*Wholesale orders that can fit into a post bag will be charged at regular post shipping rates, or express post rates if requested.

Processing

Orders will be processed and dispatched within 1-3 business days of the order being placed.

*Ultra Lite’s business days are Mon-Thurs.

Additional Information

Ultra Lite is not responsible for any parcels that are lost, stolen or delayed during transit. We will do our best to trace and located your parcel, and lodge an investigation with the applicable delivery carrier to resolve a delayed or lost parcel, if possible.

Ultra Lite will not provide a refund for an order when the parcel is ‘returned to sender’ due to it being unclaimed or not delivered, or where a customer has entered their own address incorrectly. We will either re-send the parcel or provide a credit to the customer for the value of their order, less delivery.

If you have entered your delivery address incorrectly, please contact us at [email protected] within one hour of placing your order and advise us of the correct address, to ensure we update the order accordingly.

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